See Terms and Conditions for additional information, conditions and limitations.
Sometimes getting your shipment there fast simply isn’t fast enough. For those times, there's UPS Express Critical®, our fastest freight service for urgent, time-sensitive, emergency or high-value goods, when speed, care and security really matter.
When your shipment is critical, we can provide global access to virtually any kind of aircraft or vehicle. We’ll quickly assess the situation, identify transport alternatives and implement an express freight delivery plan to meet time and cost needs. We’re so confident in this service, our own airline relies on it.
Our customized air service utilizing commercial airlines for over the counter and cargo services. Utilizing our expansive courier network, UPS Express Critical® service will expedite your pickup and select the optimal flight routing for a short time-in-transit. We provide direct shipment routing, bypassing hub and gateway locations so shipments reach their final destination quickly and efficiently. Commercial airlines not available? Let us leverage UPS Airlines for later departures to avoid losing precious time waiting for the first flight out the following day.
Got a critical international shipment? Our international next-flight-out air service, exclusive charters and extensive coverage can get it there. We provide express shipping to numerous industries, including airline aircraft-on-ground (AOG), automotive and electronics. You get access to a wide inventory of trucks, aircraft and flight schedules, with almost no shipment size or weight limitations. Plus, expedited customs clearance and surface delivery at your designated destination. Our multilingual specialists can provide an immediate response to help you assess urgent situations and put together a plan to handle it.
Exclusive use, non-stop, door-to-door ground transportation throughout the US and into Canada, Mexico and Europe*. With a network of exclusive-use equipment, ranging from vans and straight trucks to tractor-trailers, we can be ready to go within minutes of your initial call.
When commercial airlines can't meet your most time-critical needs, let us provide air charter services. Our worldwide air-charter network gives you access to aircraft of almost any type or size, including UPS aircraft. Shipment processing is quick and easy, including shipments that require special handling and there are almost no size or weight restrictions.
Sometimes shipments are so important, they require additional security to ensure safe arrival. Our staff can create a flexible solution to meet the needs of virtually any size shipment. Regardless of what you’re moving, count on us for 24/7/365 customer service, constant monitoring and updates, online visibility, minimal touch-points, standardized security procedures and contingency plans for your unique situation.
For critically urgent deliveries, staying on schedule matters most. With UPS Express Critical® Hand Carry, on time is our top priority. And, we’ll provide a courier to maintain physical possession—whenever possible—of your package throughout the delivery journey. These hand-carry services provide a dedicated courier within the US, as well as many international locations. And in many cases, this is the fastest international service available because of minimal check-in and transfer times. Set up service on an inbound or outbound basis, domestic or international and even offshore-to-offshore locations.
See Terms and Conditions for additional information, conditions and limitations.
UPS Express Critical® provides access to the most comprehensive portfolio of expedited services including Next-Flight-Out, Secure, Expedited Ground, Charter, Hand Carry and Inside Precision services. Whether you demand the fastest time-in-transit, enhanced chain of custody, elevated visibility or custom delivery requirements, we have you covered. Think aircraft on ground or out-of-stock parts needed to repair a production line-down situation, human organs or tissues, medical devices, pharmaceuticals or a critical delivery to a patient at home. In other words, a lot is at stake if the shipment is delayed.
Express shipping is a general term for shipments that require faster delivery (typically in 2 days or less) than what can be expected with standard (ground) service. UPS Express Critical® is our same-day delivery service for urgent, time-sensitive, emergency or high-value goods.
UPS Express Critical® is our fastest service with most shipments being delivered in 2 to 12 hours. Transit times vary based on the specific circumstances of each shipment and urgency to have it delivered. Ready time, distance, shipment characteristics, flight availability and mode of transport are just some of the factors that can impact transit times.
Send us a message at UPSExpressCriticalInsideSales@ups.com or give us a call at 1 (800) 714-8779.
Yes, UPS Express Critical® is available 24/7/365.
No, you can utilize your existing small package (six digit) or UPS SCS (nine digit) account number(s).